Kazi Account Deletion Request

Overview

Kazi respects your privacy and provides users with a way to request deletion of their account and associated personal information.

You may submit a deletion request using the form below. The form will prepare an email to Kazi Support with the information you provide.

Privacy commitment: Kazi does not use your uploaded photos, videos, prompts, or generated content to train AI models. Kazi does not collect, identify, analyze, store, or create face data, face geometry, facial recognition templates, biometric identifiers, or biometric information.

1. Deletion Request Form

Please complete the form below to submit your account deletion request. Required fields help us verify and locate your account.

Note: This page uses your email app to submit the request to [email protected]. If you want requests to be stored directly in a database, connect this form to your own backend or a secure form service.

Full Name

Account Email

Use the email linked to your Kazi account.

Apple Private Relay Email

Only needed if you used Sign in with Apple and hid your email.

Device Model

App Version

Reason for Deleting Account

Additional Feedback

Confirmation

Please type DELETE to confirm that you want to request account deletion.

I understand that deleting my Kazi account may permanently remove access to account data, generation history, saved content, and related account information, subject to legal and technical limitations.

I understand that deleting my account does not automatically cancel subscriptions managed by Apple App Store or Google Play.

Your email app should open with the deletion request. Please send the email to complete your request.

2. What Will Be Deleted

After we verify and process your request, we will delete or de-identify personal information associated with your Kazi account, where required by applicable law.

This may include:

Account profile information
Login identifiers associated with your Kazi account
Saved account preferences
Generation history linked to your account, where applicable
Uploaded content and generated content linked to your account, where applicable
Other personal information associated with your account, subject to legal and technical limitations

3. What May Be Retained

Some information may be retained where necessary for legal, security, fraud prevention, accounting, dispute resolution, or legitimate business purposes.

Retained information may include limited records related to:

Purchase or subscription verification
Fraud prevention and security logs
Legal compliance records
Customer support communications
Information that has been anonymized or de-identified

Any retained information will be handled in accordance with our Privacy Policy and applicable law.

4. Guest Login

Kazi may provide guest quick login for convenient access. Guest account data may be temporary or device-based.

If you use guest login, some data may be stored locally or linked to a temporary identifier. Guest account data may be lost if you uninstall the App, clear local data, change devices, or fail to bind the guest account to another login method.

If you contact us about a guest account, please provide as much information as possible, such as device model, approximate usage time, and app version, so we can make reasonable efforts to assist you.

5. Subscriptions and Purchases

Deleting your Kazi account does not automatically cancel active subscriptions or purchases managed by Apple App Store or Google Play.

To avoid future charges, you must cancel your subscription through the app store where the purchase was made.

Kazi cannot directly cancel, refund, or modify subscriptions managed by Apple or Google. Refund and billing decisions are handled by the applicable app store according to its own policies.

6. Processing Time

We aim to process verified account deletion requests within a reasonable period. Processing time may vary depending on request volume, account verification, technical requirements, legal obligations, or the need for additional information.

We may contact you if we need more information to verify your identity or locate your account.

7. Contact Us

If you have questions about account deletion or need help with Kazi, please contact us at:

Support Email [email protected]

Official Website https://trykazi.com/

Kazi Support
Developer: Kazi App Team
Email: [email protected]
Website: https://trykazi.com/